| Handling Difficult People
Speaker: Kit Welchlin
Location:
Location: Doubletree Park Place Hotel -- 394 & Park Place Minneapolis
Directions
| 11:30 AM - 12:00 PM | Registration | | 12:00 PM - 12:30 PM | Lunch and Networking | | 12:30 PM - 1:15 PM | Speaker Presentation |
It’s estimated that 20 –21 percent of our population can be classified as difficult people. No matter where you go you will have to deal with at least one difficult person. Difficult people look for your buttons. They don’t just push your buttons; they punch them!
Kit will teach you: the ten different types of difficult people; the five action steps to respond rather than react; the five stages in controlling your emotions and responding appropriately; how to differentiate yourself from everyone else and the fifty strategies to deal with the truly ruthless.
Kit R. Welchlin is a high-energy speaker who utilizes a variety of proven approaches and techniques that truly motivate listeners. He teaches audiences how to apply practical strategies to enhance their personal and professional lives. Kit draws from his years of management experience and communication expertise, and shares sensible strategies that address the issues we all face at work. Learn more about Kit at www.welchlin.com
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