Upcoming Events Archived Events Before and After: Apr 20 - Mar 16 - Feb 16

SME Morning Seminar & Luncheon

Location: Thunderbird Hotel 2201 East 78th Street Bloomington, MN

Morning Workshop: "Building a Customer-Centric Business Plan -- Creating Customers for Life"
Ron Peltier, CEO HomeServices.com, Edina Realty Home Services

Historically, the real estate industry has consisted of simply listing and selling homes. The average consumer will purchase a home every seven to eight years. How do you maintain that relationship with the customer beyond the sale and add value during those seven to eight years of home ownership so that they become "customers for life?" Learn about the industry-changing strategies that Ron Peltier has implemented at Edina Realty and its parent company HomeServices.com, to become the consumer's seamless one-source provider of home-related products and services.

Ron Peltier is a recognized leader in the real estate industry and was recently named one of REALTOR Magazine's 25 most influential people in real estate."

As for Ron's background, he's been with Edina Realty since 1977. Ron began his career as a sales associate and within two years, opened a new sales office for the company. Within one year, he was appointed to Regional Manager, responsible for the eastern half of the Twin Cities market. In 1983, he became General Sales Manager, and in December 1992 was named Edina Realty President and CEO. In addition to his responsibilities at Edina Realty, Ron was named President and CEO of the holding company, HomeServices.com, in early 1999.

Ron's other accomplishments include being the Founder and a Director of the Realty Alliance, Director of the RELO network, and Director of the National Association of REALTORS. He is also actively involved in the Rotary Club, a member of Sales and Marketing Executives, on the Board of Directors for the Fairview Foundation, Augsburg College, MidAmerican Home Services and the University of Minnesota's "M" Club. In addition, he is active in a number of church and community affairs.

HomeServices.com is based in Minneapolis and is the nation's second-largest full-service independent residential real estate brokerage firm in the country based on closed transaction sides. It also offers integrated real estate services, including mortgage, title and closing services, and is developing various related e-commerce services. The company went public in October 1999. For more information on HomeServices.com and its subsidiaries, visit www.homeservices.com.

Luncheon Presentation: "JR Success Story = Customer Service, Satisfaction and Given Value"
Joe Reilly - President of Payroll Control Systems (PCS)

 Download the March 16, 2001 Presentation (62KB)

Joe Reilly is President and Founder of Payroll Control Systems, a local payroll and human resource management processing services company with a national presence. A graduate of St. Joseph's College in Rensselaer, IN, Joe has twenty-five years of Information Systems and Accounting experience, including sales and management positions with such notables as IBM, Control Data, and Cap Gemini America. Joe's community involvement in the past has included positions of President of Variety Club-The Children's Charity and Chair of the Board of Variety Children's Hospital at the University of Minnesota. Most recently, he was Vice President of the Minnesota Information Professional Society, and serves on committees in six Chambers of Commerce, the Children's Miracle Network, Rotary, and the Boy Scouts of America.