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SME Morning Workshop & Luncheon

Location: Metropolitan Ballroom, Hwy 394 & 100 - 5418 Wayzata Blvd. Minneapolis 
Directions

Morning Workshop
CRM Drives Customer and Revenue Growth
Michael Paradis, CEO, BenNevis 


Luncheon Presentation
salesforce.com: Focuses on Success With Customers
Jim Steele President, Salesforce.com,   

Michael Paradis, CEO of BenNevis, will share the secrets to CRM success.  Mike will explain what's possible with CRM and how an organization can optimize marketing, sales, support, and service to drive customer-centric strategies and results. 

Michael Paradis leads the organization to a vision of demand chain excellence for its clients.  BenNevis provides the catalyst for realizing competitive advantage from ongoing customer facing initiatives.  Michael’s primary client facing role involves building the business case and maintaining a high level of quality on all client commitments. Michael has over a decade of Customer Relationship Management experience. Having engaged on over 100 CRM solutions for clients, Michael has the experience and expertise necessary to offer valuable insight and drive lasting business results.  

Luncheon Presentation
salesforce.com: Focuses on Success With Customers
Jim Steele President, Salesforce.com,   

Jim Steele, President of Worldwide Operations for salesforce.com, will share his perspective on salesforce.com's growth and success in spite of heated competition.  Jim will explain how salesforce.com has grown by providing effective tools for businesses to manage their customer relationships.  In particular, salesforce.com has differentiated itself as a provider of tools to drive customer and company growth.

GET THE MEMBER-RATE REBATE AND SAVE UP TO $50!

Not a member yet? Register at the non-member rate and join SME less than 30 days after the event, and we'll apply the difference between the non-member rate and the member rate to the cost of your membership. Just send us a copy of your membership application along with your receipt for "non-member" registration. You'll get up to $50 off the cost of membership.